Run · Rewards

Reward the people who refer, and the friends they bring.

Set a reward for every referral, rewards at milestones and a reward for the friend. Review each one, then redeem it, or send rewards automatically from Growing. Stripe, Tremendous or Sendoso delivers them.

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Plan
Redeem by hand from Plus, automated from Growing
Works with
Stripe, Tremendous, Sendoso, Shopify
Setup
Set them in the Rewards step

Customer referralDashboardRewards ManagementExport

Reward configurationStripeTremendousConnected

TypeReward NamePlatformAssigned RewardEmailFraud RiskStatus
ReferrerFree monthStripe$29.00 creditja*@vl****LowPendingRedeemed
Invitee20% off first orderStripeCouponma*@vl****LowRedeemed
Milestone$50 gift cardTremendousGift cardsa*@ex****LowPending
ReferrerFree monthStripe$29.00 creditle*@ma****LowRedeemed

$29.00 credit added to Jay B.’s Stripe balancenow

Example data. Screens and labels from the Viral Loops app.

How do rewards work?

  1. 1

    Set what people earn

    In the Rewards step: a reward for every referral, with a reward cap if you want one, rewards at milestones, like 3 referrals, and an invitee reward for the friend who accepts the invite.

  2. 2

    A referral counts, a reward is waiting

    Maya's referral counts, and Jay's reward appears in the Rewards Management table as Pending, next to every other reward in the program.

  3. 3

    Review it, then redeem

    Open the reward to see the platform, what will be sent and Jay's Fraud Risk. Click Redeem, then "Yes, redeem it".

  4. 4

    It reaches them

    The connected platform sends it: Stripe credit or a coupon, a Tremendous gift card or a Sendoso gift. Jay sees it turn to Redeemed in the Rewards tab of the Progress Tracking widget.

What can you set up in rewards?

Every option by its name in the app, with the plan that includes it.

Compare plans
Reward for every referral
The referrer earns a reward each time a referral counts.
Reward cap
Set Max rewards, the most one referrer can earn.
Reward milestones
A reward at a set number of referrals, each with its own name, image and milestone email.
Invitee reward
What the friend gets after accepting the invite.
Points configuration
Referral Points, Conversion Points and Share Points, with an option to count unique shares only.
Rewards Management
Every reward in one table: type, reward name, platform, assigned reward, email, Fraud Risk and status. Export it.
Plus and up
Automated Rewarding
Rewards sent automatically through the connected platform. Growing can be manual or automated; Power is fully automated.
Growing and up
Stripe
Pay a reward as credit on the customer's Stripe balance, or as a coupon sent by email.
Growing and up
Tremendous
Link a reward to a Tremendous item, such as an Amazon gift card, a cash payout or a PayPal transfer.
Growing and up
Sendoso
Match each reward to an item in your Sendoso account: a gift card, a coupon code or merchandise.
Growing and up
Shopify discount codes
In Viral Loops for Shopify, unique, single-use codes are created in your store when someone wins them.

Which templates and tools work with rewards?

All integrations

FAQ

Rewards FAQ

When does a reward go out?

When you redeem it. Open the reward in Rewards Management, click Redeem and confirm, and the connected platform sends it. On Growing and Power, Automated Rewarding can send rewards for you.

What can I give as a reward?

Discounts, coupons, free products, cash, gift cards, points or exclusive access. Stripe pays credit or a coupon, Tremendous sends gift cards and cash payouts, and Sendoso sends gift cards, coupons or merchandise.

Does the friend get a reward too?

Yes, if you turn on the invitee reward. Maya gets it after accepting Jay's invite.

Can I limit how many rewards one person earns?

Yes. Turn on the reward cap and set Max rewards.

Can I check a reward before it's sent?

Yes. Each reward in Rewards Management shows the participant's Fraud Risk, so you can check it before you redeem. Review and Approve Rewards is on Plus and up.

How do rewards work in a Shopify store?

Viral Loops for Shopify creates unique, single-use discount codes in your store when someone wins them. Jay gets the code in the Successful Referral Email, and Maya in the Welcome Email.

More Run features

All features

Reward the referrals that count.

Plans start at $35 a month, billed annually. Try it free for 14 days, or talk to our team.

Start for free14-day free trial · No credit card requiredBook a demo